Frequently Asked Questions

When choosing JayCare Elite, you are choosing experience, quality, and compassionate care taken to the next level, Elite care. With our care, training of our caregivers will be our key component as we strive to provide care to seniors,  and individuals with disabilities in the comfort of their own homes, assisted living facilities, or adult day care centers.

JayCare Elite offers a variety of home healthcare services, including personal care, companionship, medication management, and more. See Services Provided.

There is no set length of time for home care, it can vary greatly based on a person’s unique needs. Some home care services may last for a few weeks, while others may be lifelong. If a physician is prescribing your home care, he or she will oversee services until your recovery goals are met. However, if you are deciding to start home care on your own, you can determine how many hours a week of care you need, and how often. Some home care providers may have a minimum hourly commitment to start care or require you to sign a contract for a certain duration of time, so it’s important to ask any provider you consider.  

Different types of care require different certifications and training. Depending on your specific needs, the caregivers and clinicians coming into your home can vary. You could have different caregivers at different times of the day, week, or month as part of your care. Personal care and companionship services are most often provided by a Home Health Aide (HHA), Direct Care Worker (DCW) or Certified Nursing Assistant (CNA). A medical social worker (MSW) can help individuals and family members connect with community resources.

Additionally, depending on the provider you choose, there may be other professionals who don’t come to your home regularly, but can be instrumental in helping you manage your care. These experts may help with things like overseeing your overall care experience, coordinating schedules, billing insurance companies and Medicare directly, and verifying your benefits eligibility.

This varies from situation to situation. There are many different ways people pay for their home care costs. Some services may be covered by a type of insurance you have, or by Medicare or Medicaid. Some may be covered by workers’ compensation or by Veterans benefits. Also, services can be paid for directly by the person receiving care, which is commonly referred to as “private pay.”

To ensure you are receiving the right service, at the right time, under the right benefit, it’s important to be aware of all of the various sources available to help pay for your home care services (such as Medicare, your health insurance plan, long-term care insurance, or others.) A home care provider may have specialists who can help you understand if the services you need may be covered by outside sources, and then contact those sources to determine your eligibility. Then, if your care services are more than what your coverage allows, you have the option of paying the difference out of pocket. The Paying For Services section of the website provides comprehensive information on payment options. 

No. Home care services can be provided wherever the home is—a private residence, a senior living community while staying with a friend/family caregiver, or an adult daycare.

Home care enables a person to live as independently as possible without having to give up the comforts of their own home. It allows them to be in a familiar environment, sleep in their own bed at night, and stay close to loved ones like family, friends, and pets. It also brings peace of mind to know they have access to skilled, consistent, reliable care when it’s needed, even if those needs change.

When compared to other alternatives of care, home care can be significantly more cost-effective. According to the Centers for Medicare and Medicaid Services (CMS), at-home care is usually less expensive, more convenient, and more effective. 

All JayCare Elite caregivers are carefully screened by the Director, background checked (FBI/Child Abuse Clearance), and trained to provide high-quality care that meets our client's unique needs along with guidelines required by The Department of Health. See Our Caregivers & Screening page.

Please reach out to the Director and address all matters to assure a resolution is reached where all parties, and more importantly, the client is happy, and care is being provided efficiently.

Please reach out to JayCareElite directly via call or text at 267-509-7022.

JCE is located at 2337 Philmont Ave STE 202 #6, Huntingdon Valley PA 19006- (STOP IN TO SEE US)!

We are here to service clients 24/7 according to the Plan of Care. Outside of care, our office hours are 9:30 AM-3 PM Mondays - Fridays & closed Saturdays/Sundays along with all major holidays.

 All matters of a non-medical nature should be directed to the Director. Medical emergencies should dial 911.

Main: 267-509-7022

On-Call (After 3 PM & Saturdays/Sundays) 215-403-2779